A. Shipping Terms
I. Shipping costs
Shipping with DHL (Free): Germany, Austria, Italy
Standard International (Free): Rest of the European Union
III. delivery times
Our products are usually delivered after 1 - 3 working days.
Unless a different period is specified on the respective product page , the goods are delivered domestically (Germany) within 5-65 days, for deliveries abroad within 5-63 days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
The delivery time of our e-bikes usually takes 3 - 5 working days.
IV. Delivery of Download Products:
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
Download products will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
You can download download products via a link provided by email.
This e-mail with access data for executing the download will be sent within 24 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
V. Accepted payment options
- Payment in advance by bank transfer
- Payment by credit card
- Payment by PayPal
- Payment via PayPal Express
- Payment by invoice
- Payment by immediate transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
VI. More payment details
The invoice amount is to be paid within 14 days in the case of payment on account.
When paying by SEPA core direct debit or SEPA company direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that the account has sufficient funds on the announced date.
When paying by credit card, your credit card account will be debited upon conclusion of the contract.
VII. Our bank details:
Bank details:
Owner: 360 Degree Fitness & Health GmbH
IBAN: DE28 1001 0123 4553 2810 17
BIC/SWIFT: QNTODEB2XXX
Further information:
Bank address: Olinda branch Germany, Potsdamer Platz 1